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CENTURY 21® Shawmut Properties Inc.
PRIVACY STATEMENT
Last modified November 20, 2009
Introduction
Century 21 SHAWMUT PROPERTIES INC operates the web site
at www.c21Shawmut21.com ("Site"). We respect the privacy of each
user of the Site (referred to as "you" or "a user"),
whether you are just beginning your real estate search or have previously
visited our Site. This Privacy Statement gives you specific information
about how we protect your privacy, how we treat information we collect on
the Site that identifies an individual user ("Personal
Information"), and how we use aggregated information.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR
ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY
STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this
Statement at any time by posting a notice on the Site's home page. (If we
consider it appropriate, we may also provide additional notice of
significant changes.) Your use of the Site after the date of the last
modification listed at the beginning of this Privacy Statement indicates to
us that you agree to the changes.
Location of Servers and Transfer of Information to the United States
The Site is hosted by servers in the United States. If you are located outside of the United States
, your Personal Information will be transferred to the United States. By submitting your Personal Information, you consent to its transfer to
the United States
and to its storage, processing, and use there in accordance with this
Privacy Statement.
Scope of this Privacy Statement
This Privacy Statement applies to your use of this Site
only. We do not own, operate or control the web sites of other Franchisees
or sales associates. Accordingly, this Statement does not apply to a
Franchisee's or sales associate's web site or to a Franchisee's or sales
associate's collection, use, storage and disclosure of your Personal
Information.
1. Collection and Use of
Your Personal Information
We collect your Personal Information on the Site in
order to enhance the services we offer you. We collect Personal Information
from you only when you voluntarily submit it in order to obtain certain
services or information, including (A) registrations for special
communications, such as saving a search for you and, but only if you request
it, sending you new listings that fit the profile of your saved search; (B)
requests to find a property, to list your property, and to find a sales
associate; (C) requests to contact us; (D) requests to receive periodic
industry updates; (E) requests to email a listing to a friend; (F)
applications for employment.
Requests to Find or List a Property and to Find a Sales
Associate
If you submit a request through this Site to find or
list a property or to find a sales associate, you will be asked to provide
Personal Information and we refer this information to Franchisees or sales
associates to respond to your request. For example, if you ask that we list
your property or if you ask to see more listings in a given area, you will
be directed to a Franchisee in that area.
Contacting Us
If you contact us, we collect Personal Information,
which is retained or referred to an independent Franchisee or sales
associate depending on the nature of your inquiry. If you are looking for a
property or a sales associate, it is referred to a Franchisee or sales
associate; if your inquiry or complaint requires a response from us, it is
referred to the appropriate department for research and a response. The
information we collect is not used in any other way and is not retained
after one year.
Refer a Listing to a Friend
If you choose to send a listing to a friend, you will
be asked to provide the friend's name and email address in order to
personalize the email and to send the email. We do not store this
information, and the information is used only to send the one-time referral
email.
Employment Inquiry
If you are seeking employment, you will be asked to
provide Personal Information about yourself. We refer this information to
our offices in the geographic area in which you live.
2. Collection of
Non-Personal Information
Even if you do not send us any Personal Information, we
collect information about how you use our site ("Non-Personal
Information"). This information cannot be used to identify you
personally and is explained in more detail below under "Non-Personal
Information".
Cookies
A cookie is a small data file, often including an anonymous unique
identifier, that is sent from a web site's computer and stored on your
computer's hard drive. Use of cookies is common on the Internet. A web site
can send its own cookie to your browser if your browser's preferences allow
it, but (to protect your privacy) your browser permits a web site to access
only the cookies it has already sent to you, not the cookies sent to you by
other sites. You can configure your browser to accept all cookies, reject
all cookies, or notify you when a cookie is sent. (Each browser is
different, so check the "Help" menu of your browser to learn how
to change your cookie preferences.) You can reset your browser to refuse all
cookies or indicate when a cookie is being sent. But if you refuse cookies,
some parts of the Site will not function properly and may not provide
services or information you have requested. For example, without cookies, we
will not be able to provide you with searches that you have asked us to
save.
Non-Personal Information
Like many sites, we obtain Non-Personal Information
such as IP (internet protocol) addresses, browser types, the name of your
ISP (internet service provider), information about where a user comes from
before arriving at our Site, what pages a user visits, the order of those
pages, and the amount of time spent on each. A vendor performs this service
for us by sending a cookie to gather this information, compile it, and
report to us. We use Non-Personal Information to customize the advertising
and content you see, improve our services, conduct research, and provide
anonymous aggregated reporting for internal audits and third-parties.
Advertising Networks
We send to your web browser some of the advertisements
you see when you use our network of web sites. However, we also allow other
companies, called third-party ad servers or ad networks, to serve
advertisements within our web pages. Because your web browser must request
these advertising banners from the ad network web site, these companies can
send their own cookies to your cookie file, just as if you had requested a
web page from the web site. Please note that if an advertiser asks us to
show an advertisement to a certain audience (for example, men ages 18-34) or
audience segment (for example, men ages 18-24 who have viewed sports
content) and you respond to that ad, the advertiser or ad-server may
conclude that you fit the description of the audience they are trying to
reach. As always, remember we authorize our third-party ad servers to employ
anonymous cookies only for ad delivery and anonymous targeting. Our
third-party ad servers do not collect, nor do we give them access, to any
Personal Information about you.
3. Use of Information
We use the Personal Information and the Non-Personal
Information we collect on the Site (A) to provide you with the services that
you ask to receive through the Site, including saving searches and, if you
request it, sending you updates about those searches; (B) to receive, if you
choose, to receive periodic industry updates; (C) to answer your questions
or complaints; (D) to refer you to Franchisees and sales associates about
finding or listing a property or to locate a sale associate; (E) to refer a
listing to a friend; and (F) inquiries about franchising opportunities. and
(G) for analytical purposes to help us improve the Site and for our business
generally.
4. Sharing Your Information
We do not rent, sell, or share with third parties the
Personal Information we collect from you on this Site except (i) to provide
information or services that you have requested, (ii) with your permission,
or (iii) under the following circumstances:
A. Third party vendors we engage to provide services on our behalf, such as
hosting, web-site development, and support, have access to Personal
Information, but they have agreed not to disclose the Personal Information
or to use it for any purpose other than providing the requested services.
B. There may arise special circumstances where it is necessary for us to
disclose and use Personal Information and Non-Personal Information, such as:
to enforce this Privacy Statement or any other part of our Terms &
Conditions to protect our property or rights; to protect the safety of
anyone; to investigate, prevent, or take action regarding illegal or
improper activities; to carry out a merger or consolidation with another
entity, a sale or transfer of some or all of our assets, or any similar
transaction; or for other reasons we determine in good faith are necessary,
appropriate, or required by law, such as when we respond to subpoenas, court
orders, or other legal or administrative process. The Site contains links to
third-party web sites, including a mortgage company, our Franchisees, our
advertisers, or banner advertising. If you hold your mouse over a link, it
will indicate whether clicking the link will send you off our Site. When you
click on those links, you will go to a third-party site where you will be
subject to that site's privacy statement and we encourage you to read that
policy statement. Please be aware that we are not responsible for the
privacy practices of those other web sites and we expressly disclaim any
liability for their actions, including actions relating to the use and
disclosure of Personal Information by those third parties. We remind you to
be aware of when you leave our Site and enter a third-party web site,
including one of our independent Franchisees, and again encourage you to
read the privacy statement on any web site that collects your Personal
Information.
5. Security
Our hosting services maintains its systems in
accordance with reasonable industry standards to reasonably secure the
information of its customers. However, no data transmission over the
Internet can be guaranteed to be 100% secure. "Perfect security"
does not exist on the Internet, and you use the Site at your own risk.
6. Correction/Updating
Personal Information
If your Personal Information changes or if you no
longer wish to use the Site, you may correct or update your Personal
Information or unsubscribe from any industry updates you have requested by
modifying or deleting your profile on the Site, writing to customer service
at:
Century 21 Shawmut Properties Inc.
Headquarters
134 Tremont Street
Boston, MA 02135
or sending an email from the following link: http://www.c21shawmut.idxco.com/idx/4956/contact.php
7. Children
This Site is not directed to children under the age of
13 ("Children"), and we do not knowingly collect any information,
including Personal Information, from Children.
8. California
Privacy Rights
Under California law, California
residents have the right to request in writing from businesses with whom
they have an established business relationship (1) a list of categories of
personal information, such as name, address, e-mail address, and the type of
services provided to the customer, that a business has disclosed to third
parties [including affiliates that are separate legal entities] during the
immediately preceding calendar year for the third parties' direct marketing
purposes and (2) the names and addresses of all such third parties. To
request the above information please contact us by writing to customer
service at: Century 21 Shawmut Properties Inc.
Headquarters
134 Tremont Street
Boston, MA 02135
or sending an email from the following link: http://www.c21shawmut.idxco.com/idx/4956/contact.php
We will respond to such requests within 30 days of
receipt. Please note that we are only required to respond to each customer
once per calendar year.
9. Comments and Questions
If you have any questions or concerns about this
Privacy Statement, please contact us by using the Contact Us feature or by
postal mail at:
Century 21 Shawmut Properties Inc
Headquarters
134 Tremont Street
Boston, MA 02135
Each CENTURY 21 Office Is Independently Owned And
Operated.
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